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If you do not have your login details, contact the WYSE Travel Confederation membership team on +31 (0)20 421 2800 or email membership@wysetc.org.

General terms and conditions

1. Definitions

The conference is called the WYSE Exchange Australia Youth Tourism Conference and is owned by WYSE Travel Confederation, trading as WYSE Services B.V

References to the WYSE Exchange Australia Youth Tourism Conference shall include WYSE Services B.V and WYSE Travel Confederation

Delegate and organisation will mean the person or persons registered to attend the conference.

2. General

Participation is open to organisations involved in youth and student travel. The WYSE Exchange Australia Youth Tourism Conference will confirm registration as a delegate after payment has been received. The WYSE Exchange Australia Youth Tourism Conference is a business-to-business conference and is not open to members of the public.

3. Cancellation policy

All confirmed registrations are deemed to be binding. Cancellation can be made under the following conditions:

  • Registrations cancelled before 1 January 2017 will be refunded 50% of the registration fee paid.
  • On and after 1 January 2017 no refunds are available
  • Cancellation will only be accepted in writing to events@wysetc.org.

4. Registration name changes

Registration can be transferred from one delegate to another within the registered organisation for no charge before 17 February 2017. On and after 17 February 2017, an administrative fee of AUD50 per name change will be charged.

5. Registered organisations

All delegates will be registered to the registered organisation and cannot be changed to another organisation. Organisations can only trade on their own behalf, not on behalf of any other organisation. Membership discounts only apply to the delegates trading under the same member organisation name as registered with WYSE Travel Confederation. All membership dues must be paid in full before the event.

6. Protected trade environment

The protected trade environment will be the conference centre, the main conference hostels, the social events and activities. Delegates must not trade with non-registered persons within these environments. Doing so will be deemed to be breaking the ethos of the conference. Sanctions may include cancellation of registration without refund.

Only organisations attending the WYSE Exchange Australia Youth Tourism Conference may meet and host other conference participants. We do not encourage non-registered institutions to access and benefit from meeting potential business partners that the WYSE Exchange Australia Youth Tourism Conference registered organisations have paid to meet.

7. Refusal of admission

The WYSE Exchange Australia Youth Tourism Conference reserves the right to refuse admission to any delegate who acts in a manner that breaks the ethos of the conference or who brings the conference into disrepute.

8. Force Majeure

Neither party shall be liable or shall be in default of its obligations if such default is the result of acts of God, war or national emergency, acts of terrorism and its consequences, strike, lock-out, fire, explosion, flood, riots, civil disturbance, industrial disputes, natural and nuclear disaster, epidemics, health risks and pandemics or other cause beyond the reasonable control of the party affected.

The WYSE Exchange Australia Youth Tourism Conference reserves the right to defer or to cancel the conference (without liability to the delegate) in the event of a Force Majeure.

9. Delegate details and data protection

The WYSE Exchange Australia Youth Tourism Conference will process the personal information provided by the delegate as defined in Dutch law as article 10 & 13 of Dutch Constitution and the Wet Bescherming Persoonsgegevens.

The delegate consents to the WYSE Exchange Australia Youth Tourism Conference using information as follows:

  • The WYSE Exchange Australia Youth Tourism Conference will obtain, record, store and use this information as necessary in connection with the conference including transfer of the information to employees, agents and third parties as required for this purpose
  • The WYSE Exchange Australia Youth Tourism Conference may transfer its business assets (which includes information) on re-organisation, sale or merger of the whole or any part of its business
  • The WYSE Exchange Australia Youth Tourism Conference reserves the right to process information as required for marketing purposes, to obtain legal advice, comply with legal requirements, enforce or apply any agreements (including this agreement) and protect the rights, property or safety of the WYSE Exchange Australia Youth Tourism Conference, its employees, its clients and others
  • The WYSE Exchange Australia Youth Tourism Conference may transfer Information outside the European Economic Area for any of the purposes listed in this clause
  • If the WYSE Exchange Australia Youth Tourism Conference intends to process information other than as set out above the delegate will receive notice and be given the opportunity to decline the processing.

10. Payment

Payment is made by credit card to complete the registration.  Sponsorship and other items can be paid by credit card or invoice. Standard payment terms are 5 working days from the invoice date.

  • Registrations made at the regular rate with unpaid balances that are outstanding for more than 5 working days may be subject to release

The WYSE Exchange Australia Youth Tourism Conference reserves the right to cancel registrations for delegates, exhibitor space and sponsorship should the payment terms not be met.

Any delegate who has outstanding monies with WYSE Travel Confederation or any of its sector associations will not be permitted access to the conference nor a refund of registration fees.

The WYSE Exchange Australia Youth Tourism Conference reserves the right to revoke usage of discount codes should they be used by delegates for whom they were not intended. Please contact events@wysetc.org to check if you are permitted to use a discount code.

11. VAT and local taxes

The WYSE Exchange Australia Youth Tourism Conference registration fees and other charges associated with the conference may be subject to local VAT or other taxes. WYSE Exchange Australia Youth Tourism Conference will take legal advice on these charges with the objective of avoiding additional costs to delegates where possible.

In most cases, the WYSE Exchange Australia Youth Tourism Conference is obliged to comply with local taxation requirements and will be registered accordingly with the local authorities.

12. Advertising and promotion during the event

Business appointments will take place at tables or booths as allocated by the scheduling system:

  • It is not permitted to distribute or display marketing material (pull-up banners, flyer drops, pens, etc) within the protected trade environments without WYSE Exchange Australia Youth Tourism Conference prior written approval. Such distributions will be considered as sponsorship, and will be charged as such

13. Liability and insurance

Delegates and organisations should be insured against personal liability, fire and theft. The WYSE Exchange Australia Youth Tourism Conference will not be held liable for any loss of or damage to exhibits, materials or equipment how so ever caused. The participants on their part will be held liable for any damage to persons or objects caused by them, their employees, and their representatives or by exhibits or items of their equipment. The WYSE Exchange Australia Youth Tourism Conference will also not be liable for the loss of personal items.

14. Identification

Delegates are required to wear their conference badge and conference lanyard at all times during the conference programme. Access to the conference centre and social event locations will not be granted without the wearing of a conference badge.

15. Media waiver

The WYSE Exchange Australia Youth Tourism Conference will use image, video and sound recording to record certain parts of the conference. These recordings will be used as archive of the event and may also be used in promotional material for future events. Attendance at the conference is acceptance of these terms.

16. General conditions

The WYSE Exchange Australia Youth Tourism Conference reserves the right to change these terms from time to time. Any such changes will be reflected on the WYSE Exchange Australia Youth Tourism Conference website under Terms and Conditions. It is the responsibility of registered organisations and delegates to be aware of the Terms and Conditions in effect at the time of their registration and participation.

Organisations which have been disaffiliated or suspended from WYSE Travel Confederation or its associations may not attend. Likewise, members who are not in good standing, as well as individuals who have been sanctioned by WYSE Travel Confederation may not attend.

No amendment to the Terms and Conditions will be binding unless made in writing and signed by an authorised signatory of each party.

The delegate will not assign charge or otherwise transfer to a third party any of its rights or obligations hereunder without the prior written consent of the WYSE Exchange Australia Youth Tourism Conference. The WYSE Exchange Australia Youth Tourism Conference Conference may assign, transfer or sub-contract any of its rights or obligations hereunder without the prior written consent of the delegate.

Errors and omissions accepted (E&OE).

These terms and conditions are created under Dutch law.

Terms and conditions as at 29 November 2016.