Terms and Conditions

Terms and conditions

1. Definitions

  • The event is called WYSE Exchange Australia and is owned by WYSE Travel Confederation, trading as WYSE Services BV.
  • References to WYSE Exchange Australia shall include WYSE Services BV and WYSE Travel Confederation
  • Delegate and organisation will mean the person or persons registered to attend the conference.

2. General

Participation is open to organisations involved in youth and student travel. WYSE Travel Confederation will confirm registration as a delegate after payment has been received. WYSE Exchange Australia is a business-to-business trade event and is not open to members of the public.


3. Cancellation policy

All confirmed registrations are deemed to be binding. Cancellation can be made under the following conditions:

  • Registrations cancelled before 2 March 2018 will be refunded 50% of the registration fee paid.
  • On and after 2 March 2018 no refunds are available
  • Cancellation will only be accepted in writing to events@wysetc.org if received before the event starts.
  • WYSE Travel Confederation reserves the right to change or cancel an attendee’s registration category.

4. Registration name changes

Registration can be transferred from one delegate to another within the registered organisation free of charge before 2 March, 2018. On and after 2 March, 2018, an administrative fee of AUD 200 per name change will be charged.


5. Registered organisations

All delegates will be registered to the registered organisation and cannot be changed to another organisation. Organisations can only trade on their own behalf, not on behalf of any other organisation. Discounts only apply to the delegates trading under the same member organisation name as registered with WYSE Travel Confederation or BOA NSW.


6. Protected trade environment

  • The protected trade environment will be the event venue, social event locations and the designated event hotel. Delegates must not trade with non-registered persons within these environments. Doing so will be deemed to be breaking the ethos of the event. Sanctions may include cancellation of registration without refund.
  • Only organisations attending WYSE Exchange Australia may meet and host other conference participants. We do not permit non-registered institutions to access and benefit from meeting potential business partners that WYSE Exchange Australia registered organisations have paid to meet.

7. Refusal of admission

WYSE Travel Confederation reserves the right to refuse admission to any delegate who acts in a manner that breaks the ethos of the event or who brings the event into disrepute.


8. Force Majeure

  • Neither party shall be liable or shall be in default of its obligations if such default is the result of acts of God, war or national emergency, acts of terrorism and its consequences, strike, lock-out, fire, explosion, flood, riots, civil disturbance, industrial disputes, natural and nuclear disaster, epidemics, health risks and pandemics or other cause beyond the reasonable control of the party affected.
  • WYSE Travel Confederation reserves the right to defer or to cancel the event (without liability to the delegate) in the event of a Force Majeure.

9. Delegate details and data protection

WYSE Travel Confederation will process the personal information provided by the delegate as defined in Dutch law as article 10 and 13 of Dutch Constitution and the Wet Bescherming Persoonsgegevens.

The delegate consents to WYSE Travel Confederation using information as follows:

  • WYSE Travel Confederation will obtain, record, store and use this information as necessary in connection with the conference including transfer of the information to employees, agents and third parties as required for this purpose
  • WYSE Travel Confederation will include delegates in the event trade catalogue
  • WYSE Travel Confederation may transfer its business assets (which includes information) on re-organisation, sale or merger of the whole or any part of its business
  • WYSE Travel Confederation reserves the right to process information as required for marketing purposes, to obtain legal advice, comply with legal requirements, enforce or apply any agreements (including this agreement) and protect the rights, property or safety of WYSE Travel Confederation, WYSE Exchange Australia, its employees, its clients and others
  • WYSE Travel Confederation may transfer Information outside the European Economic Area for any of the purposes listed in this clause
  • If WYSE Travel Confederation intends to process information other than as set out above the delegate will receive notice and be given the opportunity to decline the processing.

10. Payment

  • Payment is made by credit card to complete the registration. Sponsorship and other items can be paid by credit card or invoice.
  • Full payment is required upon registration.
  • Any delegate who has outstanding monies with WYSE Travel Confederation will not be permitted access to neither the event nor a refund of registration fees.
  • WYSE Travel Confederation reserves the right to revoke usage of discount codes should they be used by delegates for whom they were not intended. Please contact events@wysetc.org to check if you are permitted to use a discount code.
  • WYSE Travel Confederation reserves the right to alter registration rates after a registration is complete, if abuse of the registration system is suspected.

11. VAT and local taxes

  • WYSE Exchange Australia registration fees and other charges associated with the conference may be subject to Good and Services Tax or other taxes. WYSE Travel Confederation will take legal advice on these charges with the objective of avoiding additional costs to delegates where possible.
  • In most cases, WYSE Travel Confederation is obliged to comply with local taxation requirements and will be registered accordingly with the local authorities.

12. Advertising and promotion during the event

Business appointments will take place at tables that will be allocated to Seller delegates:

  • The only type of display and advertising materials permitted at the tables are small items, such as posters, photographs and laptops, which can be placed on the table and do not obstruct the view of other participants’ tables. These promotional materials must be removed at the conclusion of the business appointment day.
  • Each Seller delegate is permitted one (1) pull-up banner to be displayed within the trade area as designated by WYSE Travel Confederation (not necessarily close to a Seller’s particular table).

Delegates are not permitted to host events of any kind that encourage delegates to leave the event at any time during the official event programme.


13. Liability and insurance

Delegates and organisations should be insured against personal liability, fire and theft. WYSE Travel Confederation will not be held liable for any loss of or damage to exhibits, materials or equipment how so ever caused. The participants on their part will be held liable for any damage to persons or objects caused by them, their employees, and their representatives or by exhibits or items of their equipment. WYSE Travel Confederation will also not be liable for the loss of personal items.


14. Identification

Delegates are required to wear their event badge at all times during the event programme. Access to the conference centre and social event locations will not be granted without the wearing of an event badge. Delegates will have to show an official photo identification upon picking up their event badge at the registration desk.


15. Media waiver

WYSE Travel Confederation will use image, video and sound recording to record certain parts of the event. These recordings will be used as archive of the event and may also be used in promotional material for future events. Attendance at the event is acceptance of these terms.


16. General conditions

  • WYSE Travel Confederation reserves the right to change these terms from time to time. Any such changes will be reflected on the WYSE Travel Confederation website under Terms and Conditions.
  • It is the responsibility of registered organisations and delegates to be aware of the Terms and Conditions in effect at the time of their registration and participation.
  • Organisations that have been disaffiliated or suspended from WYSE Travel Confederation may not attend. Likewise, members who are not in good standing, as well as individuals who have been sanctioned by WYSE Travel Confederation may not attend.
  • No amendment to the Terms and Conditions will be binding unless made in writing and signed by an authorised signatory of each party.
  • The delegate will not assign, charge or otherwise transfer to a third party any of its rights or obligations hereunder without the prior written consent of WYSE Travel Confederation.
  • WYSE Travel Confederation may assign, transfer or sub-contract any of its rights or obligations hereunder without the prior written consent of the delegate.
  • Errors and omissions excepted (E&OE).
  • These Terms and Conditions are created under Dutch law and are valid as at 20 November 2017.